Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 5 business days
  • Europe : 7 - 21 business days
  • Australia, New Zealand and Oceania : 7 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Why do you not accept returns?

Almost all of our product is created on-demand when you order. We do this so that we create less wasted product and reduce our carbon footprint.
Since each product is made just for you, we're unable to stock any returns or exchanges. However, if you have any questions or problems with your order, please get in contact and I'll make the situation right!

The included screws don't fit my cabinets...now what?

All of our cabinet knobs and pulls use an #8-32 thread size machine screw. These are readily available in many lengths at your local hardware store.
If you have questions about screw lengths, please get in contact and I'm happy to help!

What size pulls do I need?

Please get in contact, and I'm happy to help find a solution to fit your needs!

Legal imprint